Frequently Asked Questions
Everything you need to know about your next creative masterpiece.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location but generally range from 10-20 business days.
What is included in a Diamond Art Club kit?
Each premium kit includes a high-quality velvet tarpaulin canvas, color-coded resin diamonds, a diamond applicator tool, a tray, wax, and easy-to-follow instructions.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unopened kits in their original packaging for a full refund.
Do you offer a warranty on missing diamonds?
Yes! We provide 'Accidental Loss Protection.' If you run out of diamonds or spill them, we will replace the missing drills free of charge so you can finish your artwork.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and interest-free installment options like Afterpay.
How do I track my shipment?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.